Q: Does building "green" cost more?
A: No, however this depends on how "green" you want to go. There is no up-charge for using most of these "eco-friendly" materials, with the exception of using FSC (Forest Stewardship Council) certified wood. Using these cataloged "chain of custody" woods will increase the lumber material cost approximately 15-20%. For those willing to spend the extra amount, our lumber supplier can furnish us with the required certified wood.
Q: Can you "ball-park" the cost of my project during our first meeting?
A: There are many factors which go into the pricing, such as scale, wood species, door styles, drawers, stain vs. paint, any lighting ... etc. A wall unit can range between $1500 to more than $15,000. A kitchen could range between $7,000 to more than $37,000. An accurate estimate will be provided free of charge once we have a good understanding of your proposed project.
Q: How do your prices compare to others?
A: Generally our prices are less than or about even as other ligitimate custom cabinet shops. This doesn't take into account the added value of "green" materials being used. You will find very few or no other shops using these products. It is important to mention our prices will be higher than the "big box" store selling stock cabinets made of particle board. Our work is made to order custom with exceptional quality.
Q: Does your work come with a warranty?
A: A life-time warranty is included with all custom woodwork. This does not include wear and tear, misuse and aging. After the six month mark of the installation, we will schedule a time to check everything and correct any issues that may have developed.
Q: Are you insured?
A: Cabinetry Green is fully insured to fabricate and install custom cabinetry in your home.
Q: Do you have referrences?
A: References for previous clients are available as well as on site visits to view currently installed work.
Q: How do I communicate with you during the project?
A: We try to use email during the design process and provide updates on project progress. Computer renderings and digital photos can also be emailed, allowing you to review design alternatives, approve changes, and view different stages of the construction process. The exception is for approving finish samples. There is no substitute for providing a sample piece of lumber with various applied finishes. This sample can be viewed in your home's light and can be compared to other furniture pieces.
Q: Do you accept credit cards?
A: Currently the answer is no. Certified, personal and business checks.
Q: What if I refer someone to you? Is there any customer referral bonus?
A: Yes. Depending on the size of the project, a $50 to $500 bonus will be awarded. This bonus will be paid when the final payment is collected.
Q: How long is an initial appointment?
A: A typical appointment lasts about an hour, maybe two. It really depends on how thoroughly your idea has been developed. If you have sketches of what you would like to have fabricated, then the process goes a lot faster. (See Design/ Function to be prepared for a first appointment).
Q: Do you build everything on site? That is to say in my home.
A: No. Everything is completed off-site in a well-organized shop. Once completed, your project will arrive ready to be installed. Moldings and trim are the only items which need to be cut on-site. This is the true distinction between an amateur and a professional. IMHO-True quality custom woodwork can not be completed on-site with portable power tools. Besides, do you really want someone making a mess in your garage for a few weeks?
Q: How long does it take to complete my project?
A: This really depends on the project. However, generally two to three weeks for built-ins and five to eight weeks for large kitchens is the average time frame.
Q: What if I want to make a change during fabrication?
A: With the exception of minor changes, all changes are subject to a "change fee" and recalculation of the quote to reflect these changes. We will try to accommodate all changes. In certain situations, if the "change" is large enough, this can delay the installation of your project if it interferes with the start date of another client's project. We're pretty easy to work with and will do our best to get it right the first time.
Q: Can you build faceframe and frameless/ European cabinetry?
A: Either frameless or faceframe cabinets can be fabricated. Generally frameless cabinets are a bit less expensive and work well for smaller box construction found in some kitchen cabinetry. For large, floor to ceiling wall systems, face- frame construction is recommended.
Q: Can you build items other than cabinets?
A: Absolutely! Many projects can fall somewhere between a cabinet, furniture and art. This kind of project is taken on with great enthusiasm.
Q: I have an idea for a complex curved project, can you do it?
A: Most likely yes. There's usually a way way to build just about anything. Bring it on!
Q: Can you install lighting in my built-in or kitchen?
A: Yes. There are a variety of different lighting options. Most common are "cup-lights" or rope light. LED strip lighting and color-changing fiber optic is also available. Note: existing wall-mounted switched outlets must be in proximity. If not, these outlets must be installed by a certified electrician.
Q: I may want to replace the carpet after my project has been installed; do you install over the carpet?
A: Its best not to install over carpet, however sometimes there is no choice. If possible the carpet will be removed from the projects footprint and re-tacked.
Q: What kind of solid woods do you use?
A: So far all wood which has been used is domestic hardwood from northern Indiana and Pennsylvania. There are many choices. However, Cherry, Maple and Poplar are the most popular.
Q: Do you use particle board, MDF or Melamine?
A: No. There are "green" versions of these sheet goods available. We believe them to be inferior in strength and longevity as compared to veneered plywood.
Q: What kind of stains and clear top coats are used?
A: All stains and clear coats are water-borne, which means they can be thinned and cleaned-up with water. No solvent/oil-based finishes or fillers are used.
Q: Why don't you use "solvent/oil-based" products?
A: "Solvent-based" products are finishes which require a chemical solvent for thinning and clean-up, such as paint thinner. These "thinners" are extremely high in VOC's (volatile organic compound). VOC's are a leading contributor to greenhouse gases and are very harmful to you and your family.
Q: What about wood waste?
A: Wood filings and chips are donated to local gardeners for compost piles.
Q: What is an "interlocking joint"?
A: An interlocking joint or Dado and/or rabet is a joint which has been notched in such a way to create a straight groove for an adjacent cabinet component to be securely fastened too. Basically, Dados help create perfectly square and very strong cabinet boxes.